Shipping

For Pinocchio World & Dreemie GCC

These products ship to: United Arab Emirates, Bahrain, Kuwait, Saudi Arabia and Qatar.

For UAE Shipping, the rates are as follows:

  • Orders above 200 AED have free shipping automatically applied at checkout.
  • Orders under 200 AED have a 20 AED charge for shipping.
  • Orders take 1-2 business days to arrive.

For International Shipping, the rates are as follows:

  • flat fee of 100 AED is applied at checkout. 
  • Orders take 2-5 business days to arrive.

ID Needed for verification purposes on delivery.

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For Dreemie International

These products ship to: United Kingdom, France, Germany,
Italy, Spain, Netherlands, Belgium, Austria, Sweden, Australia, Canada, Ireland, Greece, Bulgaria, Portugal, Hungary, Slovakia, Czech Republic, Romania, Finland, Denmark, Norway, Mexico, Brazil, New Zealand, Switzerland, Japan.

For International Shipping, the rates are as follows:

  • flat fee of 100 AED is applied at checkout. 
  • Orders take 14-21 business days to arrive.

ID needed for verification purposes on delivery.

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Dear Dreemie Shop customers, please review the following shipping conditions carefully before placing your order:

International Orders & Customs & Taxes:

  • Orders shipped internationally may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the order total or shipping cost.

  • Customs policies vary by country, and we recommend contacting your local customs office for detailed information.

  • In some cases, customs clearance procedures may delay the delivery of your order.

    Incorrect or Incomplete Address:
  • Please ensure that your shipping address is complete and accurate at the time of purchase. We are not responsible for packages lost or delayed due to incorrect or incomplete addresses.

  • If a package is returned to us due to an incorrect address, we will contact you to arrange reshipment at your expense.

  • For US orders, please make sure your ZIP code is correct!

    Out of Service Areas:
  • For Out of Service areas, customers will be able to do self-collection from the nearest fulfillment service centre. This is for very specific areas like for example in Makkah, Saudi Arabia, etc. You will get an SMS with the address for pick-up.
  • APO/FPO military addresses are not accepted


    Need Help?
    Orders for outside the UAE are by special request for Pinocchio World products, and if needed, please email us at customerservice@bartolucciuae.com or call at 04 3253434

    We're available everyday from 10 am to 10pm for any in-store inquiries at: 04 3253434

    For any Dreemie Shop-specific inquiries, please contact: customerservice@dreemieshop.com